Business Process Analyst

Working with a leading, national brand based in Birmingham in their search for a Business Process Analyst. Permanent role paying circa £45,000 base + car or car allowance + bonus and great benefits. This post requires frequent UK-wide travel.

This role would suit a confident, experienced Business Process Analyst who values building in-person relationships and has a background in developing, streamlining and improving processes. This role would not suit a Business Analyst who has little-to-no experience of process improvement.

Purpose of the Role:

The Business Process Analyst is tasked with examining and analysing business processes within to identify areas for improvement that enhance operational efficiency and effectiveness. This role involves mapping existing processes, analysing performance metrics, and recommending enhancements to ensure optimal business operations and service delivery. Given the nature of this role, it is imperative you have the drive and passion to really understand what goes on across the business, gaining insight and value from in-person collaboration with all levels of stakeholders, from on the ground staff to directors.

Main Role Responsibilities:

1. Process Mapping and Documentation
• Create detailed maps of existing business processes to establish a clear understanding of current workflows.
• Document processes comprehensively, capturing all steps, variations, and interdependencies.

2. Process Analysis
• Analyse existing processes to identify inefficiencies, bottlenecks, and areas of improvement.
• Evaluate process performance against key business metrics and objectives.

3. Process Redesign and Improvement
• Develop recommendations for process changes that enhance efficiency, reduce costs, and improve service delivery.
• Work collaboratively with relevant stakeholders to redesign processes using best practices like Lean or Six Sigma.

4. Stakeholder Engagement
• Engage with stakeholders across all levels of the organisation to gather requirements and ensure alignment with business objectives.
• Communicate changes and rationale effectively to all relevant parties to facilitate understanding and buy-in.

5. Implementation Support
• Support the implementation of new or improved processes, including planning, monitoring, and reviewing the changes.
• Coordinate with IT and other departments to ensure technological compatibility and support for new process implementations.

6. Monitoring and Continuous Improvement
• Establish metrics and monitoring systems to evaluate the effectiveness of new processes.
• Continuously assess process performance and initiate further improvements based on feedback and evolving business needs.
Internal

Essential:

• Experience in Process Mapping and Process Improvement.
• Excellent problem-solving abilities to identify issues and generate effective solutions.
• Clear and effective communication skills, both written and verbal, to articulate process changes and impacts across all levels of the organisation.
• Able and willing to travel UK-wide as part of your role

So, if you have a strong background in process improvement and stakeholder engagement in a similar role, please apply now to be considered if you think this is the role for you!